Phone rings when on silent

My iPhone 11 rings when on silent when connected to my Apple Watch.


I don’t have any emergency bypasses set either.


Its very bizarre.


Can you help?

iPhone 11, iOS 14

Posted on May 17, 2021 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 2:08 PM

Hello Nakishaun,


It would appear that your iPhone is ringing while on silent while connected to your Apple Watch.


Does this happen when the watch is not connected?


We would start by opening the Watch app on the iPhone. Tap on Notifications > Phone and make sure "Mirror my iPhone" is selected. You can also try toggling this selection. This can reset the connection.


Test and see if it helps.


Cheers

Similar questions

3 replies
Question marked as Top-ranking reply

May 18, 2021 2:08 PM in response to Nakishaun

Hello Nakishaun,


It would appear that your iPhone is ringing while on silent while connected to your Apple Watch.


Does this happen when the watch is not connected?


We would start by opening the Watch app on the iPhone. Tap on Notifications > Phone and make sure "Mirror my iPhone" is selected. You can also try toggling this selection. This can reset the connection.


Test and see if it helps.


Cheers

May 20, 2021 7:43 AM in response to Nakishaun

Hello Nakishaun,


The next thing we would do is unpair the watch and then pair it again.


To unpair the watch, follow these instructions: Unpair and erase your Apple Watch - Apple Support The watch will be backed up to the iPhone when this is done. You can find information about what is backed up with your Apple Watch here: Back up your Apple Watch - Apple Support


As pointed out in that article, to back up Health and Fitness data, you need to use iCloud or an encrypted iTunes backup.


Once the watch is unpaired, you can pair it back to the iPhone by following these steps: Set up your Apple Watch - Apple Support


Test it after these steps.


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone rings when on silent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.