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Someone on a different device is doing subscriptions and charging my credit card

I need help to find out who is using my Apple ID account to do subscriptions and is charging my credit card I have subscriptions I have not subscribed to being put on my account.

iPhone X, iOS 14

Posted on May 17, 2021 8:10 PM

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Question marked as Best reply

Posted on May 18, 2021 10:36 AM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

1 reply
Question marked as Best reply

May 18, 2021 10:36 AM in response to chandaa97

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

Someone on a different device is doing subscriptions and charging my credit card

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