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My Apple Music keeps shutting down before the app with even fully open

My Apple Music keeps shutting down before the app will fully open. I don’t want to delete the app and reinstall, as I’m afraid I’ll loose all of my music. HELP

iPhone 6s, iOS 10

Posted on May 18, 2021 5:09 AM

Best reply

Limnos

Level 10

411,295 points

Posted on May 18, 2021 7:59 AM

If it has not resolved itself before you see this post then contact Apple about this issue.

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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My Apple Music keeps shutting down before the app with even fully open

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