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Extremely load sound burst

My Airpods Pro just played a extremely loud sound while I was quietly listening to some music.


I have the ear protection feature enabled and this burst of sound was soooo load my left ear is still hurting.


Like wtf apple?


Firmware/iOS is up to date. The Airpods Pro are 3 weeks old and I'm using them with my iPhone 12 Pro Max.

Posted on May 18, 2021 7:05 AM

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Question marked as Top-ranking reply

Posted on May 19, 2021 10:39 AM

Yeah, that's what Apple Support told me. But as I'd have to wait 7 days for them to repair them (getting the replacement beforehand is not available to none applecare+ users anymore) I just went ahead and returned them through amazon.


I don't think this issue is the one described. Anyway, hopefully the replacement will be fine.


Thanks!

3 replies
Question marked as Top-ranking reply

May 19, 2021 10:39 AM in response to bjj321

Yeah, that's what Apple Support told me. But as I'd have to wait 7 days for them to repair them (getting the replacement beforehand is not available to none applecare+ users anymore) I just went ahead and returned them through amazon.


I don't think this issue is the one described. Anyway, hopefully the replacement will be fine.


Thanks!

May 19, 2021 10:30 AM in response to JLIspace

Hello JLIspace,


Thank you for participating in the Apple Support Communities. It seems you've heard an unexpectedly loud sound from your AirPods Pro.


Check out the service program for sound issues with AirPods Pro:


AirPods Pro Service Program for Sound Issues - Apple Support


Reach out to Apple Support if the issue persists or if further assistance is needed: Get Support


Have a great day!

Extremely load sound burst

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