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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought these AirPods back in 2022 and the left ear bud is experiencing a weird pitch sound and when I play music it sounds static/muffled. Is there a fix for this or should I bring them in for repair?
Hi beccakxo,
We're sorry to hear the steps above didn't resolve your issue. Your AirPods will likely need to be repaired. We'd suggest that you contact Apple directly to help you to determine your options. They'd be best suited to help you from here. You can find their contact details here: Contact Apple Support
Take care!
Hi beccakxo,
We're sorry to hear the steps above didn't resolve your issue. Your AirPods will likely need to be repaired. We'd suggest that you contact Apple directly to help you to determine your options. They'd be best suited to help you from here. You can find their contact details here: Contact Apple Support
Take care!
Hi beccakxo,
Thank you for using the Apple Support Communities! For this issue, we would recommend the steps below that may help:
If your AirPods Pro (1st generation) make crackling or static sounds
1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
3. Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues.
Hope this helps!
Have a great day.
Hello,
thank you for the reply! I did try this and unfortunately i still have the issue .
AirPods Pro 1st generation weird high pitch noise.
