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Damaged Apple Watch Band 44mm Atlantic Blue Braided Solo Loop - Size 9

My new puppy caught one of her needle teeth on the band this morning and it pulled out several loops of the material. I can't figure out how to "braid" them back and certainly can't just clip them off. Any suggestions for how to repair this?

Posted on May 18, 2021 12:44 PM

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Question marked as Top-ranking reply

Posted on May 19, 2021 7:37 AM

Perhaps removing from the watch and try stretching and pulling with lots of force from underneath and side to side. A dull crochet hook or needle from a local sewing craft store might be able to pull it back?


Appears you might also be able to cut the end of each snag and tie together in a square knot?


Consider chatting with Apple Support and sending them the photo of the band and your "CUTE" puppy; who knows, you may be chatting with a dog lover who has a sympathetic ear. The answer is always no unless you ask the question.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232





6 replies
Question marked as Top-ranking reply

May 19, 2021 7:37 AM in response to KevininWoodsHole

Perhaps removing from the watch and try stretching and pulling with lots of force from underneath and side to side. A dull crochet hook or needle from a local sewing craft store might be able to pull it back?


Appears you might also be able to cut the end of each snag and tie together in a square knot?


Consider chatting with Apple Support and sending them the photo of the band and your "CUTE" puppy; who knows, you may be chatting with a dog lover who has a sympathetic ear. The answer is always no unless you ask the question.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232





May 19, 2021 8:40 AM in response to mdhurst

I did chat with support and can either mail the band back to Apple or take it to an authorized service location where a technician would assess the damage and provide the cost for "repair". I'll wait until the pup has grown out of this stage and lost those baby teeth as I suspect I may have more damage ahead. Then I'll stop in a store and see what they have to say. Thanks!

Damaged Apple Watch Band 44mm Atlantic Blue Braided Solo Loop - Size 9

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