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"Could not backup your iphone beasue an error occured" is the error message while using my windows computer to backup

"Could not backup your iphone because an error occured" is the error message while using my windows computer to backup my iphone 6

Posted on May 19, 2021 3:39 AM

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Question marked as Top-ranking reply

Posted on May 19, 2021 3:45 AM

If the link on top of this page under "Related Article" did not help then try these...


Connect iPhone to Computer


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

1 reply
Question marked as Top-ranking reply

May 19, 2021 3:45 AM in response to meshach81

If the link on top of this page under "Related Article" did not help then try these...


Connect iPhone to Computer


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

"Could not backup your iphone beasue an error occured" is the error message while using my windows computer to backup

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