Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t purchase with gift card that has been redeemed

I’ve redeemed 2 gift cards and when it ask to verify it want allow me to select my payment

iPhone 12

Posted on May 19, 2021 5:38 AM

Reply
Question marked as Best reply

Posted on May 19, 2021 6:22 AM

It is asking for a credit card to be on file in case the cost of your purchases exceeds the amount of your account balance. When the purchase is actually made, the cost will be charged against your account balance before the credit card is charged.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad 

1 reply
Question marked as Best reply

May 19, 2021 6:22 AM in response to hilda127

It is asking for a credit card to be on file in case the cost of your purchases exceeds the amount of your account balance. When the purchase is actually made, the cost will be charged against your account balance before the credit card is charged.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad 

I can’t purchase with gift card that has been redeemed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.