Modifying contacts triggers beach balls

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Level 1

6 points

Modifying contacts triggers beach balls

Contacts app -on Catalina post upgrade to 10.15.5 I think and now on Big Sur - going into beach ball any time I edit or delete a contact.

my contacts are on 2 clouds , pro and personal, for a total 15,000 or so

i am running iMac 27 2020 so the hardware is not the issue. I suspect interaction with Mail could be the issue.

2011 macmini running high Sierra and the contacts synced to the pro cloud does not seem to have the same issue (not running Mail though)

i reported the problem to apple support but they were not helpful .

iMac Line (2012 and Later)

Posted on May 19, 2021 7:24 AM

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Answer 1

Top-ranking reply

Tesserax

Level 10

152,254 points

May 19, 2021 7:43 AM in response to DomPom

See if the following user tip article can help: Fix corrupted Contacts database - Apple Community

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Answer 2

DomPom Author

Level 1

6 points

May 19, 2021 8:21 AM in response to Tesserax

Thanks but corruption is not the issue I think.

First All my contacts are synched to iCloud (2 separate groups and clouds), so they have been reinstalled a few times - the last time when big surf was installed 10 days ago BTW.

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Answer 3

Tesserax

Level 10

152,254 points

May 19, 2021 8:25 AM in response to DomPom

Ok, but just re-installing them doesn't necessarily rule out that you are not reinstalling a corrupt contacts database. At least this is something to consider, especially if Apple Support didn't offer that as a possible explanation. Otherwise, maybe someone else here, who has come across the same issue, will chime in to assist you. Good luck!

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Answer 4

Jun 9, 2021 7:29 AM in response to Tesserax

The article referenced is helpful, but a bit flawed in that it says, "2. In that folder you will find three files...", but in my case there are far more than three files. If the answer intended "three files, among others," that should be stated. There are similarly-named files that make me wonder whether they need to be there:

ABAssistantChangelog.aclcddb

ABAssistantChangelog.aclcddb-shm

ABAssistantChangelog.aclcddb-wal

MailRecents-v4.abcdmr

MailRecents-v4.abcdmr-shm

MailRecents-v4.abcdmr-wal

as well as files named the same as in the original answer, but in subfolders under ~/Application Support/AddressBook/Sources.

I will start by just removing the three specified files, but... one wonders.

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Modifying contacts triggers beach balls

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