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iPhone 12 Contacts disappearing often

Can anyone tell me what is happening my contacts are disappearing often i tried switching icloud on and off still no go, reset my network settings still no go how to fix this, it is very frustating its so costly and why there is no quality , the basic thing that a phn has to provide is having issue, plz help if anyone can. Nd my phn us not even a month old and there are total 30 contacts , even these much contacts also it cannot handle

iPhone 12, iOS 14

Posted on May 19, 2021 8:44 AM

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Question marked as Top-ranking reply

Posted on May 19, 2021 8:58 AM

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


5 replies
Question marked as Top-ranking reply

May 19, 2021 8:58 AM in response to ruchirajan

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


May 23, 2021 11:34 PM in response to ruchirajan

I am experiencing the same problem over the last couple of days!


All my contacts (hundreds) randomly disappeared, to be replaced by a handful of spurious entries. All of these contacts are associated with my phone/appleid and iCloud. I also have a personal phone and there is no enterprise management nor an email or external account associated with these contacts (apart from the appleid).


And most annoyingly - about 12 hours after I restored my contacts from iCloud and resetting network data, they have disappeared again!!


The continued occurrence of this issue is very annoying and unacceptable. Based on the number of very recent issues I have found across the web today, I can only conclude there is definitely some problem with Apple’s management of contacts. I would love to understand what is causing this and how to prevent it. Please!

Jun 8, 2021 5:01 PM in response to GPaz1

Same here and it’s been happening for months now. In fact, I just wrote an email to a contact. When writing, his name came up. Upon his response, only his phone number came up, his contact had disappeared, and I had to re-enter his information. I’ve tried the various fixes that have been suggested, but this appears to be an Apple problem, of which they should be aware

iPhone 12 Contacts disappearing often

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