Unable to Write Review

Hello again James,

Thank you for following our previous steps and letting us know what's going on. Since we've isolated the issue to only one Apple ID account, we'd recommend reaching out to an Apple billing and account specialist. They'll be able to review your account and see if they can resolve this for you. You may reach them directly by heading over to Get Support.

We hope this helps! Take care.

Hi HeathrowAviatorYT,

Welcome to the Apple Support Communities! Thanks for posting about your issue and we'd be glad to help take a look into this with you. We understand that you're experiencing issues when attempting to write a review for a third-party app that you've purchased in the App Store. First, we'd recommend trying to fully close the App Store and then open it again to test the issue. You can follow the steps listed in Close an app on your iPhone or iPod touch.

If the issues persists, let's try signing out and then signing back into your Apple ID for the App Store. To do this, head into your Settings App > [your name] > Media & Purchases > Sign Out. Then you'd want to tap on Media & Purchases once more to sign in. Once you're signed in again, see if you're able to write a review for your app now.

Let us know how this works out for you! Cheers.

Hi again James,

Thanks for updating us on your issue! Have you written a review for other apps you've purchased recently? Or to test the issue, could you see if you can begin a review for another app to see if it will allow you to write one. You won't need to write out a review or submit it though. If you find that the issue is only occurring with a specific app, do you happen to have another Apple ID that it could have been purchased on instead?

Be well.

Hi James,

We appreciate the additional information! Just to make sure we're on the same page, does this mean you also paid for the same app twice on two different Apple ID accounts? Are you able to sign into your other Apple ID to see if it will allow you to start a review for the app you're experiencing issues with? This will allow us to isolate the issue further to see where the issue may be.

Cheers.

Hi James,

We're glad we were able to assist you today.

We hope you have a great day and thanks again for using the Apple Support Communities!