Old voicemail won't play or save

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Old voicemail won't play or save

I have some old saved voicemails that I want to access, but they won't play and I'm not able to save them. When I try to share or save them I get the following error message: "voicemail error unable to save voicemail try again later"

I have voicemails from as long ago as 2013 that still play, but the main one I want back (a voicemail from my father who has since passed away) is only from 2018.

I currently have an iphone 11, and all these voicemails have transferred over to new phones as I've upgraded.

Anyone know how to recover voicemails?

iPhone 11, iOS 14

Posted on May 19, 2021 12:11 PM

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Answer 1

bbesspete

Community Specialist

May 20, 2021 10:03 AM in response to alyse83

Hello, alyse83.

Thanks for posting in Apple Support Communities. We understand that some of your voicemails will not play and you're unable to save the audio files.

Is the error message occurring in the Phone app? Does the error message pop up as soon as you select the Share icon? Save and share Visual Voicemail messages on your iPhone - Apple Support

If you haven't already, try a restart: Restart your iPhone - Apple Support

and check for any updates from your carrier: Update your carrier settings on your iPhone or iPad - Apple Support

We look forward to hearing back from you. Take care.

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Old voicemail won't play or save

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