You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need help troubleshooting Solo 3 Beats headphones

When used wirelessly, sound is full and present in both ears.


When cable is plugged into Solo 3 Beats headphones sound only comes into one ear .. if I hold the round plug that goes into the headphones and push it in, sound comes into both ears but I can't keep holding it. Wondering if there is something wrong with the end of the cable or the connected within the headphones. They are only 2 years old and work with a cable until 2 months ago.

Posted on May 19, 2021 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2021 12:59 PM

Yes, the cable is disconnecting. Click on the Get Support link at the top right of this page to start the service process.

1 reply

Need help troubleshooting Solo 3 Beats headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.