You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Right earbud of Powerbeats Pro is not playing audio

My Powerbeats pro is only playing audio out of the left ear bud, but it says both are connected. The right ear bud, despite not making noise, has all functions in the buttons. A hard reset of the headphones did not work. Suggestions?

Posted on Oct 10, 2023 8:24 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2023 8:36 PM

Max_stein Said:

"Right earbud of Powerbeats Pro is not playing audio: My Powerbeats pro is only playing audio out of the left ear bud, but it says both are connected. The right ear bud, despite not making noise, has all functions in the buttons. A hard reset of the headphones did not work. Suggestions?"

-------


Troubleshooting Beats Powerbest Pro Audio:


A. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


B. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


C. Contact Beats:

If need be, download some drivers from the manufacturer's web site. Contact the manufacturer, and request assistance with setting this up, if a Bluetooth connection is not instantaneously achievable.

Go Here: Product Help - BEATS SUPPORT - Beats

1 reply
Question marked as Top-ranking reply

Oct 10, 2023 8:36 PM in response to Max_stein

Max_stein Said:

"Right earbud of Powerbeats Pro is not playing audio: My Powerbeats pro is only playing audio out of the left ear bud, but it says both are connected. The right ear bud, despite not making noise, has all functions in the buttons. A hard reset of the headphones did not work. Suggestions?"

-------


Troubleshooting Beats Powerbest Pro Audio:


A. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


B. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


C. Contact Beats:

If need be, download some drivers from the manufacturer's web site. Contact the manufacturer, and request assistance with setting this up, if a Bluetooth connection is not instantaneously achievable.

Go Here: Product Help - BEATS SUPPORT - Beats

Right earbud of Powerbeats Pro is not playing audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.