Powerbeats Pro sound in left ear intermittently does not work. Will connect and is recognized when in use, just not sound.

Hello Missmae104,

It looks like you joined the Apple Support Communities from an excellent starting point; Sound troubleshooting – Beats headphones and earphones - Apple Support. Did you get a chance to review the information and complete the steps offered on that page? If not, please start there.

If you have and you still experience the issue, you may want to try to reset the Beats to see if this helps to correct the issue. Here are some steps to help: Reset your Beats earphones - Apple Support.

Reset Powerbeats Pro

1. Place both earbuds in the case. Leave the case open.

2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.

3.

4. Release the system button.

The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again.

We hope this information helps you out.

Cheers!

Missmae104,

Thank you for clarifying. It may be best to reach out to Apple directly at this point.

They can take a closer look and check on available options.

You can contact them by going to Get Support

Cheers!