I have a new MacBook with OS 11.3.1 and have a printer C4580 HP all in one...
Not connecting via USB using the HP Start software.
Can make a connection via system preferences but no scanning capabilities..
MacBook Pro 13″, macOS 11.3
This HP support page:
suggests that printer does not support higher than macOS 10.11"El Capitan," which was replaced five years ago. The last updates HP pushed out for that model were in January 2014, so the "obsolete" issue is likely at play. I think you need to either chat with HP or shop for a new printer.
However, often old unsupported multi-function device software will print, but not do any of the other functions like scan or FAX when the macOS outgrows the old printer software. This article in the one Claire linked is a good test of whether only the scanner function is unhappy with the new OS:
Scan images in Image Capture on Mac - Apple Support
If it scans with Image Capture, which is pre-installed in macOS, you can keep using the C4580. I've not used a printer's scanning software package in years. With either our old HP 6280 (R.I.P.) or our current Epson XP-830, Image Capture does such a good job, I've not needed the printer compnaies' software to scan well.
This HP support page:
suggests that printer does not support higher than macOS 10.11"El Capitan," which was replaced five years ago. The last updates HP pushed out for that model were in January 2014, so the "obsolete" issue is likely at play. I think you need to either chat with HP or shop for a new printer.
However, often old unsupported multi-function device software will print, but not do any of the other functions like scan or FAX when the macOS outgrows the old printer software. This article in the one Claire linked is a good test of whether only the scanner function is unhappy with the new OS:
Scan images in Image Capture on Mac - Apple Support
If it scans with Image Capture, which is pre-installed in macOS, you can keep using the C4580. I've not used a printer's scanning software package in years. With either our old HP 6280 (R.I.P.) or our current Epson XP-830, Image Capture does such a good job, I've not needed the printer compnaies' software to scan well.
Thanks Allan...
I tried Image Capture. The list of devices is empty. Looks like the new MacOS does not like the scan part of the printer.
System Preferences recognizes it as a printer but not as a scanner.
Thanks Claire....
The scan portion does not come up in the SystemPreferences. It only shows it as a Printer. Not recognizing it as a scanner.
Thanks for your suggestion.
Hey there, rpillai45241.
It sounds like you're unable to use the scanner of your HP All-In-One printer and scanner with your MacBook Pro. Check out the following article to see if it might help with not seeing scanning available in System Preferences > Printers & Scanners: Solve scanning problems on Mac
Let us know how that goes. Take care!
MacOS 11.3.1 connectivity with C4580?
