Where is the Merge Button, I cannot see it.

I am trying to make a conference call on my iphone, and I cannot locate the Merge Button, where can I find it?

Posted on May 19, 2021 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2021 10:22 AM

Hi cjstang53,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you do not see the merge button while on a call. We would recommend you use this article for more information.


"Start a conference call

With GSM, you can set up a conference call with up to five people (depending on your carrier).

Note: Conference calls may not be available if your call is using VoLTE (Voice over LTE) or Wi-Fi Calling.

  1. While on a call, tap Add Call, make another call, then Tap Merge Calls.
  2. Repeat to add more people to the conference.
  3. During the conference call, do any of the following:
    • Talk privately with one person: Tap , then tap Private next to the person. Tap Merge Calls to resume the conference.
    • Add an incoming caller on the same line: Tap Hold Call + Answer, then tap Merge Calls.
    • Drop one person: Tap  next to a person, then tap End."


While on a call on iPhone


Please don't hesitate to let us know if you need additional assistance.


Cheers.

2 replies
Question marked as Top-ranking reply

May 20, 2021 10:22 AM in response to cjstang53

Hi cjstang53,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you do not see the merge button while on a call. We would recommend you use this article for more information.


"Start a conference call

With GSM, you can set up a conference call with up to five people (depending on your carrier).

Note: Conference calls may not be available if your call is using VoLTE (Voice over LTE) or Wi-Fi Calling.

  1. While on a call, tap Add Call, make another call, then Tap Merge Calls.
  2. Repeat to add more people to the conference.
  3. During the conference call, do any of the following:
    • Talk privately with one person: Tap , then tap Private next to the person. Tap Merge Calls to resume the conference.
    • Add an incoming caller on the same line: Tap Hold Call + Answer, then tap Merge Calls.
    • Drop one person: Tap  next to a person, then tap End."


While on a call on iPhone


Please don't hesitate to let us know if you need additional assistance.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Where is the Merge Button, I cannot see it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.