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i need help with my disabled iphone

disabled iphone help as I am locked out and do not have itunes



iPhone XS Max, 13

Posted on May 19, 2021 6:03 PM

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Question marked as Top-ranking reply

Posted on May 19, 2021 6:10 PM

You will need either a Mac computer (recent models don't have iTunes but they will work by using Finder instead) or you will need a Windows computer with iTunes installed. If you have a Windows computer and need to install iTunes, see: Download and use iTunes for Windows - Apple Support

If you don't have a Mac or Windows computer, see the following alternatives from If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

You need a computer to follow the steps below. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.


3 replies
Question marked as Top-ranking reply

May 19, 2021 6:10 PM in response to CKirby1976

You will need either a Mac computer (recent models don't have iTunes but they will work by using Finder instead) or you will need a Windows computer with iTunes installed. If you have a Windows computer and need to install iTunes, see: Download and use iTunes for Windows - Apple Support

If you don't have a Mac or Windows computer, see the following alternatives from If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

You need a computer to follow the steps below. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.


i need help with my disabled iphone

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