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Whenever I scroll back through the camera or photos app I can’t play old videos. There is an error warning in the bottom right and and when I click for more info it says: “Unable to load video. An error occurred while loading a higher quality of this video.”
Any resolutions, I can’t accept that years of old videos are gone?
iPhone 12 Pro
Hello TarzMatt,
Thank you for posting in Apple Support Communities.
We understand that your videos are priceless, and you want to be able to view them any time.
Did this happen after moving your data to a new iPhone? If you go to iCloud are you able to view your videos using a computer?
You may want to reach out to Apple at Get Support for assistance with your videos.
Reach back out if we can help further.
Take care!
Cant load old iPhone videos
