Hi, whenever I hook my 2019 macbook pro 16inch up to a dell hub via USB-C (charging and display) the display flickers often. I don't have this issue on my 2017 macbook pro 15inch for work.
For reference, the Dell Hub is model WD15 and the external monitor is U2417h
Wondering if anyone has fixed this issue.
MacBook Pro 16″, macOS 11.3
Hello ander2at,
We are sorry to hear that you are having issues with using an external display with your MacBook Pro.
When you connect the external display to your 2017 MacBook Pro, do you use the hub as well? Are you able to connect the display to your 2019 MacBook Pro without the hub?
If you are still having issues without the hub, or are unable to connect it without the hub, try the steps here: Get help with video issues on external displays connected to your Mac
If those steps do not resolve the issue, the next step would be to Get Support here.
Have a great day!
Hello again ander2at,
Thank you for the information!
Have you checked for updates for the hub recently?
Were you able to try the steps in Get help with video issues on external displays connected to your Mac?
If you are still having the issue after following those steps, Get Support here.
Take care!
Hi SnickZ. When I connect the 2017 MacBook Pro I do use the hub as well.
When I connect the 2019 MacBook Pro to the display without the hub, it works fine.
External display flickering Macbook Pro 16
