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Level 1

4 points

Audible books app download issue

Hi,

This is probably a question where the answer will be "no" but I hope someone has another option!

Iphone 7, updated to latest software level which the phone says is 12.5.3. Trying to load Audible from Amazon but it wants version 14 minimum!

I have tried checking for software update from the phone and itunes, it says it is up to date. Surely this phone isn't redundant already!

Is there a way to get it up to version 14? Or another way to upload the Audible app (currently using the app store on the phone) to the phone?

Many thanks,

iPhone 7

Posted on May 20, 2021 3:32 PM

Top-ranking reply

Level 10

472,173 points

Posted on May 20, 2021 3:39 PM

Are you certain it is an iPhone 7? An iPhone 7 should update to the current iOS 14.5.1

An iPhone 6 will not update beyond iOS 12.5.3.

You can check the phone model at Settings > General > About > Model Name.

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