Keyboard Black Wearing Away on MacBook Pro 13" 2019

How is this not a known-issue level manufacturing defect?


This started to occur within a month of purchase and has only gotten worse.

MacBook Pro 13″, macOS 11.2

Posted on May 20, 2021 5:20 PM

Reply
1 reply

May 20, 2021 5:58 PM in response to brend_n

brend_n wrote:

How is this not a known-issue level manufacturing defect?

This started to occur within a month of purchase and has only gotten worse.
https://discussions.apple.com/content/attachment/e34d3c1c-8194-466c-a215-60bf9bd14c6d


It is not unknown...


Try your luck—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Learn how to get your Mac fixed and how much it will cost.

https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard Black Wearing Away on MacBook Pro 13" 2019

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.