Billing Problem

Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039

Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.

"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

You will have to let it bill you for the amount or else Apple may put a hold on future downloads. You can ask for a refund once it has been paid.

- "If a purchase can't be charged to any of your payment methods, your account has a negative balance. You can't buy more items or update your apps until you update your payment method. "From: How apps, content, and subscriptions from Apple are billed - https://support.apple.com/HT201359

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.

'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005