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My MacBook Pro M1 The screen looks like it glitches out to purple and then it just restarts automatically.

I use a M1 MacBook Pro on mac os big sur 11.2.3

The screen looks like it glitches out to purple and then it just restarts automatically.

I was on a Teams meeting, nothing hard on the computer.

No external monitor connected.

MacBook Pro 13″, macOS 11.2

Posted on May 21, 2021 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2021 7:42 AM

JCVR0418 wrote:

I use a M1 MacBook Pro on mac os big sur 11.2.3
The screen looks like it glitches out to purple and then it just restarts automatically.
I was on a Teams meeting, nothing hard on the computer.
No external monitor connected.




Try a SafeBoot https://support.apple.com/en-us/HT201262


also: https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/11.0/mac/11.0


Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

You can Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus



if no insight or resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Similar questions

1 reply
Question marked as Top-ranking reply

May 21, 2021 7:42 AM in response to JCVR0418

JCVR0418 wrote:

I use a M1 MacBook Pro on mac os big sur 11.2.3
The screen looks like it glitches out to purple and then it just restarts automatically.
I was on a Teams meeting, nothing hard on the computer.
No external monitor connected.




Try a SafeBoot https://support.apple.com/en-us/HT201262


also: https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/11.0/mac/11.0


Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

You can Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus



if no insight or resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


My MacBook Pro M1 The screen looks like it glitches out to purple and then it just restarts automatically.

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