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MacBook Pro battery charging

The battery charge indicator on the home screen of my MacBook Pro 15 is black with a white line around the symbol and does not charge the MacBook at all. Although it seems to hold the % level of charge constant.

Posted on May 21, 2021 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2021 7:51 AM

GraySand wrote:

The battery charge indicator on the home screen of my MacBook Pro 15 is black with a white line around the symbol and does not charge the MacBook at all. Although it seems to hold the % level of charge constant.


exact Mac?

exact macOS?

Old issue, new issue, what changed?


If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%—

The battery health status on these devices will also indicate "Service Recommended."

Published Date: February 09, 2021

https://support.apple.com/en-us/HT212163



13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall




more—



If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



Find the right power adapter and cable for your Mac notebook ...

https://support.apple.com/en-us/HT201700



About battery health management in Mac notebooks— introduced with macOS10.15.5

https://support.apple.com/en-us/HT211094




1 reply
Question marked as Top-ranking reply

May 21, 2021 7:51 AM in response to GraySand

GraySand wrote:

The battery charge indicator on the home screen of my MacBook Pro 15 is black with a white line around the symbol and does not charge the MacBook at all. Although it seems to hold the % level of charge constant.


exact Mac?

exact macOS?

Old issue, new issue, what changed?


If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%—

The battery health status on these devices will also indicate "Service Recommended."

Published Date: February 09, 2021

https://support.apple.com/en-us/HT212163



13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall




more—



If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



Find the right power adapter and cable for your Mac notebook ...

https://support.apple.com/en-us/HT201700



About battery health management in Mac notebooks— introduced with macOS10.15.5

https://support.apple.com/en-us/HT211094




MacBook Pro battery charging

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