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cancelling an old icloud subscription

I need to cancel an icloud storage subscription I had on my old work phone at a company I no longer work for. I do not have access to the email, but I am still getting billed for icloud storage. How can I cancel?

Posted on May 21, 2021 8:31 AM

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Question marked as Top-ranking reply

Posted on May 21, 2021 12:23 PM

Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594


I assume this was set up under a different account from that you are using now? You don't need access to the actual email account but you will likely need to be able to remember the email address which you use as your Apple ID for the account.


If you need help, contact Apple:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

May 21, 2021 12:23 PM in response to ribbytherobotguy

Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594


I assume this was set up under a different account from that you are using now? You don't need access to the actual email account but you will likely need to be able to remember the email address which you use as your Apple ID for the account.


If you need help, contact Apple:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

cancelling an old icloud subscription

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