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Level 1

4 points

Apple ID or iTunes

I’m trying to download an app yet somehow it tells me that my Apple ID or iTunes account has been disabled . Don’t know why but wondering if you can help me with that ? Thank you

iPhone 8 Plus, iOS 13

Posted on May 21, 2021 9:23 AM

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Top-ranking reply

Remi_202DC

Level 5

4,098 points

Posted on May 21, 2021 9:35 AM

Hi,

To fix this issue, you’ll have to contact Apple Support.

[Btw, for security reasons, I advise you to upgrade your iPhone to the last iOS version]

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Apple ID or iTunes

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