Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can Apple Support check my computer to see if it has been infected with a virus?

Can Apple Support check my computer to see if it has been infected with a virus?


MacBook Air 13″, macOS 10.14

Posted on May 21, 2021 2:31 PM

Reply
Question marked as Best reply

Posted on May 21, 2021 2:37 PM

If you're asking because you got a browser message warning of malware, and didn't just upload a file to their site, it's a scam.

If you're asking because you think there's malware on the computer, only if you grant them access, and then they'd likely just run this tool.


(198455)

2 replies

Can Apple Support check my computer to see if it has been infected with a virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.