Apple TV 4K 2021 shows only HD video from all apps instead of 4K or UHD

The black screen you get when switching between 8-bit and 10-bit (HDR\Non-HDR) is 100% normal, that is your tv switching over. Just make sure you are on the "Latest" B E T @

[Edited by Moderator]

What app is this from? The ATV app itself never had any issues. Netflix and others did ...

The 1080p feed was enola holmes and the 4k feed is S02 of umbrella academy

What show\movie is that?

The black screen is completely on your TV switch frame rates or from standard to HDR. It shouldn’t be taking it that long to switch modes. What type of TV do you have?

Lmfao you are so full of **** dude.

Sure lets just ignore any and all proof showing otherwise

** Update **

Unplugged the power plug from the sound bar and Apple TV and sound working as normal again.

ok, I think I have figured this out. It is not the HDMI cable or anything else that is faulty. There are two models in the market. One is HD and the other one is 4K. It is kind of stupid that Apple still has an HD model in the market which is marked as the latest model. Just check the box of your Apple TV to make sure you have 4K model and not the HD model before you do any further troubleshooing. I hope it saves time for some of you. :)

**UPDATE*** I noticed this too. I believe it is a labeling issue and not reflective of the actual stream. My Sony tv on its “picture mode” shows “Dolby Vision Dark” selected when in the menus and playing a movie that should be Dolby Vision. If I play an iTunes movie that is listed as HD only, “picture mode” automatically changes to “Standard” and changes back to “Dolby Vision Dark” when I go back to something that should be Dolby vision even though the drop down still displays “HD”...

ITunes movies, Netflix, Prime, Hulu and Smithsonian app all show HD badge for 4K content. Apple TV+ app shows badge correctly. . It has a different type of badge. Last generation 4K units shows all info badges correctly. It would be nice if Apple publicly acknowledge the bug to media and users and let us know they are working on a fix.

The condescension of the people in this thread is really disheartening considering the fact there was nothing actually wrong other than the label saying HD when in fact it was still playing 4K. I mean the panic onset by just a label is laughable. Take the OP’s “solution” for example: they act as if there was going to be no hope whatsoever and completely disregard facts. The attitude is that Apple just releases things and then never fixes any bugs whatsoever. It’s really surprising considering I and my friends have had them fix items and then just not bill us for them.

If you read through this whole thread, it's quite clear that wasn't always the case since the release of the 4kv2 box. The Netflix support chat alone proves that Netflix was misidentifying the 4kv2 box as an HD box. It's likely that Netflix has fixed their own app in the last 2 weeks, as well as likely that Apple has fixes in store for their next update.

You can go ahead and believe it was perfect since launch, but the evidence strongly contradicts that belief.