Someone sent me money on Apple Pay and when I receive the money I reset my iPhone and everything was gone in my balance

Hi adedayo132,

It sounds like you're looking for money that was sent to you after a reset or restore. We're glad you've joined us in Apple Support Communities. Let's see if this helps.

If it was through Apple Pay, follow the steps in Set up Apple Pay. This will make sure that Apple Pay is set up on your device again after the reset. 

If it was through Apple Cash, you'll need to set up Apple Pay from the link above and also follow the steps in Set up Apple Cash. This will guide you through setting up Apple Cash. 

If the issue remains after following those steps, let us know what steps you had a chance to try from above. 

We hope that helps with your question and take care!