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I have recently subscribed to apple tv+ to watch The me you can't see series. There are 5 episodes in the series but I only have access to 4. When I look up on the apple tv+ website I can see the fifth episode but the website immediately switches to the swiss version (that's where I live). Only the first four episodes appear, I dont know why that is. Can someone help me figure it out please!
Thanks
Hello Loulou9,
Thanks for reaching out to us for support. It’s never fun when you can’t watch your favorite shows on Apple TV+, and we are going to do everything we can to help you. When you have a free moment, can you please tell us when you first encountered this issue and if you have made any changes to the settings on your Apple TV? Also, can you please tell us all the troubleshooting steps you have taken so far in an attempt to resolve your issue so that we can avoid repeating them? When possible, please be specific when describing the steps you’ve taken and the outcome after each step. Lastly, please tell us the version of tvOS you are currently running, and check out the links below for resources that can potentially help to resolve your issue.
If you can't watch or stream films and TV programmes in the Apple TV app
Download and stream shows and movies from Apple TV+ and Apple TV channels
Thanks for using the Apple Support Communities.
Cheers!
Loulou9, Thanks for letting us know and for giving the previous troubleshooting steps a try. At this point, we recommend that you Contact Apple Support using the link below so that they can further look in to the issue that you’re experiencing and to see if the content is still available in your region. Contact Apple Support Cheers!
I don’t have the apple tv I only have the app. I haven’t changed anything in my settings. I have tried the apple tv website (.com) but the page automatically refreshes to the swiss version where the 5th episode does not exist...
Today the 5th episode was added in my region.
Same issue on my end. Only 4 episodes.
in all my apple gadgets including the app on my samsung tv.
Apple tv+ I don't have all the episodes of a series in my country
