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Unable to Activate has appeared on my iPhone XR How do I re install when it won't allow me to get past this point.

how do I re install everything on my daughters iPhone XR after clearing it down. It will not let me get past "Unable To Activate" an update is required to activate your phone. I have been trying to do this for a couple of weeks now. There is no sim in the phone.

Posted on May 22, 2021 6:24 AM

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Question marked as Top-ranking reply

Posted on May 22, 2021 6:32 AM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

2 replies
Question marked as Top-ranking reply

May 22, 2021 6:32 AM in response to deadly72

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

Unable to Activate has appeared on my iPhone XR How do I re install when it won't allow me to get past this point.

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