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iPad activation lock

Need help with my 84 year old Aunts I pad activation lock


[Re-Titled by Moderator]



Posted on May 22, 2021 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2021 12:45 PM

If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


or


If your aunt were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/


Activation Lock page: https://al-support.apple.com/#/getsupport


1 reply
Question marked as Top-ranking reply

May 22, 2021 12:45 PM in response to 53Nini

If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


or


If your aunt were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/


Activation Lock page: https://al-support.apple.com/#/getsupport


iPad activation lock

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