Why is my battery not charging, nor my USBC ports working?

Why is my battery not charging, nor my USBC ports working?


This is on a Macbook Air


Posted on May 22, 2021 10:01 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2021 3:12 AM

Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, 

and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Related:

If your Mac battery won’t charge

If your Mac battery status is “Not Charging”



 And it deletes some system caches, including font caches and the kernel cache,


 which will be created again automatically as needed.

1 reply
Question marked as Top-ranking reply

May 23, 2021 3:12 AM in response to christi285

Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, 

and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Related:

If your Mac battery won’t charge

If your Mac battery status is “Not Charging”



 And it deletes some system caches, including font caches and the kernel cache,


 which will be created again automatically as needed.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my battery not charging, nor my USBC ports working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.