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anupamanigam Author

Level 1

4 points

restoring to new iphone

Hi,

i just upgraded my phone and am trying to restore backup from laptop and it keeps giving me 'wrong password' error. but the password is correct, and i just logged in here as well

Posted on May 23, 2021 7:26 AM

Top-ranking reply

jimfrombridgeton

Level 5

4,434 points

Posted on May 23, 2021 8:24 AM

When you created your backup was it encrypted? Refer to the Apple document below.

About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

The password is probably the one you used when you created the backup not the Apple password or PIN code for the iPhone.

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restoring to new iphone

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