roblox itunes purchase receipts

okay so i lost my account a couple days ago on roblox and in order to verify my ownership i need receipts of my purchase of robux. i dont know how to do it.

Posted on May 23, 2021 8:23 AM

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App Roblox Hello. my son did something with tha app Roblox. Roblox need some info. They sent me this In order to verify ownership of the account please provide us with a copy of your iTunes purchase receipt for the first iTunes payment made on your Roblox account in the month of April 2020 showing date amount and product purchased. Can you help me? best regards Micke
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Dear Sir or Madam, I am trying to retrieve my password from my Roblox account. They have asked me to verify information as indicated here: Macmillian (Roblox) May 16, 2021, 2:36 PM PDT Hello Patricia, Thank you for providing us the screenshot. We are sorry but we are not able to verify the ownership with the screenshot you have provided as it doesn't shows the first purchase made on the account. However, in order to verify your ownership, please provide us with a copy of your iTunes purchase receipt for the month of Jan 2019 containing with correct purchase date, amount and product so that we can assist you accordingly. Receipts will include the Order and Transaction numbers as well as Billing Name and Address. If you need assistance in obtaining a receipt from iTunes, you can consult their help page. Sincerely, Macmillian Customer Support Roblox Support I attempted to do so and provided several screen shots from my ITunes account. Evidently what I provided is not the complete information they require. Can you provide me with the information from the January 2019 Roblox (Robux) purchase? I am 66 years old and tried to retrieve the info. However, I don't think I am looking in the right place. Help would be much appreciated. Sincerely, Patty Brehm
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Payment Subscription receipt My son has been hacked on his roblox account. In order to rectify the situation Roblox support are looking for a copy of the receipt when he created his roblox account. His username is Joshda_BOSSYA and he has bought numerous robux through my apple id to his ipad which is listed ipad3 Can you please let me know if you can help?
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1 reply

May 24, 2021 8:44 AM in response to mayte99

Hello mayte99,

We understand that you need to recover the purchase history of your Roblox Robux purchases. If done through the App Store, you can use the following to try and view your purchase history:

See your purchase history for the App Store, iTunes Store, and more - Apple Support

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roblox itunes purchase receipts

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