I have recently bought a new iPhone and have updated my Apple ID to a more recent email address, however it is still bringing up my old Apple ID every time i try and sign in. This is a problem because I cannot set up my new IPhone and it wont let me delete the old Apple ID even though i cannot access it anymore. How do I resolve this issue?
iPhone 12 mini
Storeman97 Said:
"Apple Id: I have recently bought a new iPhone and have updated my Apple ID to a more recent email address, however it is still bringing up my old Apple ID every time i try and sign in. This is a problem because I cannot set up my new IPhone and it wont let me delete the old Apple ID even though i cannot access it anymore. How do I resolve this issue?"
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Contact Apple Support:
Show Apple Support what is going on here, by calling them and asking them for assistance with updating the eMail to how it should be.
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Storeman97 Said:
"Apple Id: I have recently bought a new iPhone and have updated my Apple ID to a more recent email address, however it is still bringing up my old Apple ID every time i try and sign in. This is a problem because I cannot set up my new IPhone and it wont let me delete the old Apple ID even though i cannot access it anymore. How do I resolve this issue?"
-------
Contact Apple Support:
Show Apple Support what is going on here, by calling them and asking them for assistance with updating the eMail to how it should be.
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Apple Id
