You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
What if the developer no longer updates the app and how can we access the data in the app please??? It has important information inside. It’s not fair! Please help!
It’s an unfortunate fact that licensed software comes with no warranty and no promise of continued support. Companies or private developers can abandon their software products whenever they wish and leave users behind. Software licenses simply offer the software “as is” and “as available”.
If the developer of the app your using has discontinued distribution or stopped supporting that app, you can contact them and ask for assistance. But if they don’t respond, there is little to nothing you can do.
Legal - Licensed Application End User License Agreement - Apple
It’s an unfortunate fact that licensed software comes with no warranty and no promise of continued support. Companies or private developers can abandon their software products whenever they wish and leave users behind. Software licenses simply offer the software “as is” and “as available”.
If the developer of the app your using has discontinued distribution or stopped supporting that app, you can contact them and ask for assistance. But if they don’t respond, there is little to nothing you can do.
Legal - Licensed Application End User License Agreement - Apple
Apple doesn't have any access to the data in an app the developer no longer supports. You're right. It's not fair, but you have to air your grievance with the developer if you can contact the developer. They have your data.
I can’t find the developer, the app name is “HiMedia”… :(
I don't know anything about this developer or how to find them. Sorry.
What if the developer no longer updates the app and how can we access the data in the app please??? It has important information inside. It’s not fair! Please help!
