my phone is stuck on support.apple.com/iphone/restore when I tried to update through ITUNES I can't access the phone at all what should I do
how do I get my phone back to normal?
iPhone 11, iOS 14
how do I get my phone back to normal?
iPhone 11, iOS 14
Hello jsoseff,
I am not sure which screen that url would be showing but this article will likely help.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
The recommendation is to start recovery mode while you have it connected to the computer. To start recovery mode: "iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.”
I hope this is helpful,
Hello jsoseff,
I am not sure which screen that url would be showing but this article will likely help.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
The recommendation is to start recovery mode while you have it connected to the computer. To start recovery mode: "iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.”
I hope this is helpful,
Thanks. I tried that after reading the same article. No luck but mysteriously, I was able to udate the phone after trying a different cable. Perhaps one if the cables is not an authentic Apple product and didn't connect properly to my computer.
Thanks. I tried that after reading the same article. No luck but mysteriously, I was able to udate the phone after trying a different cable. Perhaps one if the cables is not an authentic Apple product and didn't connect properly to my computer.
my phone is stuck on support.apple.com/iphone/restore when I tried to update through ITUNES I can't access the phone at all what should I do