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Ipad 5th Generation

Watching YouTube drains battery in couple of hours even after it’s fully charged tried all optimization options nothing helps. Does battery needs replacement.

Posted on May 23, 2021 6:31 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2021 9:12 AM

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

3 replies
Question marked as Top-ranking reply

May 24, 2021 9:12 AM in response to Inaamulhaq

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

Ipad 5th Generation

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