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jeni81 Author

Level 1

4 points

not allowing me to request a refund

I have a gift card that is not working when trying to redeem it, but I am going around in circles with the request refund interface, because it just says not reportable online - but there are not alternatives!

Posted on May 23, 2021 9:52 PM

Top-ranking reply

Ferd II

Level 10

104,749 points

Posted on May 23, 2021 9:54 PM

Review the steps listed in If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support, and then use the "Contact Apple Support" link located at the bottom of the Support Article.

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not allowing me to request a refund

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