Bluetooth can't be turned off

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Level 1

8 points

Bluetooth can't be turned off

Hi,

My MBP Bluetooth is not allowing me to turn it off. The button in the settings is greyed out. There are no issues with any devices connecting to my computer. However, I have had random people trying to connect to my always-open Bluetooth several times now and I would prefer if I could turn the Bluetooth off.

I have tried resetting the Bluetooth module and restarting my computer with no success.

Does anyone have any other suggestions on how to regain control over my Bluetooth module?

Thanks!

Posted on May 24, 2021 4:16 AM

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Answer 1

Top-ranking reply

dominic23

Level 10

84,018 points

May 24, 2021 4:28 AM in response to Blapod

Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.

Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS,

and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.

And it deletes some system caches, including font caches and the kernel cache,

which will be created again automatically as needed.

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Answer 2

dominic23

Level 10

84,018 points

May 24, 2021 5:45 AM in response to Blapod

What happens if you try couple of times from menu bar?

If the issue persists, please contact Apple.

Contact Apple support.

Click inside the box to choose an option.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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Answer 3

Blapod Author

Level 1

8 points

May 24, 2021 5:28 AM in response to dominic23

Thank you for your swift advice. I tried both the SMC reset and the safe mode boot and this is still what I see:

The button shortly activates during the Bluetooth module reset and then immediately greys out again.

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Answer 4

Blapod Author

Level 1

8 points

May 24, 2021 5:48 AM in response to dominic23

Nothing happens. The on/off button cannot be switched.

I guess I will just have to bring the laptop to apple and see if they can fix it.

Thank you again for the help.

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Bluetooth can't be turned off

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