You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari crashing

All of a sudden Safari is crashing. My software is up to date. Any suggestions?

MacBook Pro 15″, macOS 11.2

Posted on May 24, 2021 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2021 10:50 AM

Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.

4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


6. If these steps posted above don't help, download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

2 replies
Question marked as Top-ranking reply

May 24, 2021 10:50 AM in response to mikeandbren98

Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.

4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


6. If these steps posted above don't help, download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

Safari crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.