When i try to purchase robux in the roblox mobile app, it just displays a loading symbol then it goes away. The pop up doesnt even come up for me to select my payment type and approve the payment etc. Does anyone else have this issue or a way to resolve it?
iPhone XR, iOS 14
Hello, EmmasQuestions.
Thanks for reaching out to Apple Support Communities. We can see you're having some issues making an in-app purchase on one of your games. We'd like to look into this with you. Are you able to make other purchases as normal, even free downloads?
We'd recommend checking out the following article, to make sure your payment information is correct: Change, add, or remove Apple ID payment methods
Also, does this happen while connected to Wi-Fi, cellular data, or both?
Have a great day!
Cant purchase robux in the roblox mobile app
