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How to get a refund for an app?

Hello!

Yesterday I accidentally bought a paid app

when I did it, I quickly wrote a message for refund money.

Today I received a letter of approval that the money was returned to me

But in fact, the money was not returned to me

How to be in this situation?

[Image Edited by Moderator to Remove Personal Information]

Posted on May 24, 2021 2:46 PM

Best reply

Level 10

727,619 points

Posted on May 24, 2021 3:41 PM

Approved refunds take up to 30 days for most payment methods. Click here for more information.

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