My magic keyboard will not unlock my imac but the mouse works What happend

Have a Late 2019 27" iMac Also Magic mouse and Magic Keyboard I go to turn on my iMac and go to type in the password and keyboard will not type it in. Mouse works fine what happened to my keyboard just worked a few days ago..


Posted on May 24, 2021 3:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2021 9:34 AM

Have you recharged the keyboard ?


Try connecting the Magic Keyboard via Lightning cable to USB-C or use a standard Lightning cable w/ USB-A and adapter into your iMac.


Once your iMac "sees" the keyboard via cable, it will resume operation.


After it full charges, disconnect and you will have wireless operation.

2 replies
Question marked as Top-ranking reply

May 25, 2021 9:34 AM in response to kona160

Have you recharged the keyboard ?


Try connecting the Magic Keyboard via Lightning cable to USB-C or use a standard Lightning cable w/ USB-A and adapter into your iMac.


Once your iMac "sees" the keyboard via cable, it will resume operation.


After it full charges, disconnect and you will have wireless operation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My magic keyboard will not unlock my imac but the mouse works What happend

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.