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40-burst Author

Level 1

4 points

Apple ID

I am unable to download apps. Says I need to review my Apple ID and the screen goes blank. Do I need to connect to WiFi to be able to continue?

iPhone 12 Pro, iOS 14

Posted on May 24, 2021 4:42 PM

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,956 points

Posted on May 24, 2021 4:57 PM

Have you tried

Logging into your Apple ID, making sure this information is correct?
Making sure there is an active payment file on your account as this is required, even to download free apps

Also remember, if you have changed your Apple ID and try to update an app on a different Apple ID, you will have to download the app and reinstall it.

If this didn't answer your question, please can you help specify with a screenshot of the full message you receive?

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Apple ID

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