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Steven1019 Author

Level 1

8 points

Can't log into new phone

I have a new phone with a new number but my new phone keeps sending a verification code to a number a no longer have

OS X Server (Yosemite)

Posted on May 24, 2021 5:43 PM

Best reply

Eric Root

Level 10

684,087 points

Posted on May 24, 2021 5:47 PM

Have you changed the number on your Apple ID? You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

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Can't log into new phone

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