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iPhone 13 Won’t Receive Verification Texts? Here’s the Answer.

My iPhone 13 Pro is receiving all text messages, even SMS. I just can’t receive the messages where they send you a “one-time” code to verify for your phone number and identity. I sat on the phone with my carrier T-Mobile and Apple for multiple days. I read a reply comment on a thread related to the same question and got my answer. Even though my messages “filter unknown senders” setting was turned off; once i turned it on and back off, the text Verification Codes was going through to my phone again!

iPhone 13 Pro, iOS 16

Posted on Dec 19, 2022 6:38 PM

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Posted on Mar 16, 2023 10:56 PM

I’m having the same problem and this didn’t fix it. My phone was cracked and Apple gave me a new phone yesterday. Said everything was backed up and properly reinstalled. But my bank log ins didn’t transfer and I now I am not receiving codes so I can’t deposit my checks into my online only banking account. I need a fix and fast. Any help, greatly appreciated

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Mar 16, 2023 10:56 PM in response to MomoDaFool

I’m having the same problem and this didn’t fix it. My phone was cracked and Apple gave me a new phone yesterday. Said everything was backed up and properly reinstalled. But my bank log ins didn’t transfer and I now I am not receiving codes so I can’t deposit my checks into my online only banking account. I need a fix and fast. Any help, greatly appreciated

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Apr 9, 2023 7:40 PM in response to MEB407

I went to the local AT&T store and was given a number for the tech/warranty department because they couldn't figure it out in the store. (They suggested and tried everything that I had already tried.) I called the number and the tech looked at my account and almost immediately saw the problem. He said there was something that was not set up correctly and within a couple of minutes he had my phone fixed. It's been about a week and I have received all of the two party verification codes that were sent.

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May 18, 2023 12:58 PM in response to MomoDaFool

My iphone 13 (v 16.4.1) also had "filter unknown senders" enabled, was fine till just today (May 18, 2023) when it suddenly stopped allowing verification texts through. I tried from my laptop, no go. Tried from different browsers, nothing. Tried initiating a phone call for the one-time-passcode, nada. Nothing was getting through. This was all for my Amazon account. I worried that my credit card was being hacked via Amazon, so I tried logging in there. One-time-passcode was initiated. Nothing to my phone. I decided to look in my message app and noticed the setting was on (I don't remember enabling it, but that doesn't mean anything, especially considering the ridiculous 16.4.1 security updates I'm STILL figuring out). I disabled it, successfully received a one time passcode from my credit card company, then re-enabled it after checking my account. I do NOT appreciate the sudden blocking of validation codes that had previously worked. I did NOT touch any settings. You are not crazy either - iPhone users are getting jerked around somehow. Communication about this would be great at alleviating frustration.

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Mar 1, 2023 12:02 PM in response to MomoDaFool

I have the same problem. Brand new iPhone 13 Mini, just bought it yesterday.


I just returned to IOS after 5 years with Android, and I have to say, this experience hasn't gotten any better.

I love the size of this phone, but it's been nothing but a headache, and I never had a problem with Samsung or Motorola phones.


I hope Apple sorts out their issues some day, instead of focusing so much time and energy to new features.

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Mar 17, 2023 7:34 AM in response to MomoDaFool

Turning off and on the Filter Unknown Senders switch did not work for me. I find it interesting that when I tried to log in to the Apple site, I was asked for a verification code which was the whole problem. Thankfully Apple gave me the option to receive the code with a phone call. It's the ones that don't that are the problem.

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Apr 10, 2023 6:56 PM in response to babylonslim

I talked to AT&T tech and it took him a matter of minutes and he had the problem fixed. I had to get a verification text to log in to this thread and it came through fine. I don't know about other carriers, but it worked for me. I thought others who have AT&T might benefit from my solution.

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Feb 3, 2023 7:45 AM in response to MomoDaFool

I am I experiencing the same exact issue. It was working fine and then WHAM the verification texts stopped coming in and I can’t figure out why. I’ve rebooted the phone, turned airplane mode on and off, checked the blocking feature and a few other things and nothing. Yes I went to settings, messages and everything he instructed us to do and still nothing. Perhaps a good old factory reset??

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Feb 9, 2023 11:02 PM in response to Rudy-mom

I just had success. My bank app gave me a six digit code to ask my carrier to enable. I sent a test text to that number and it was added to my contacts. Once it was a known number on my iPhone, the next time I tried it the verification text came through.

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Feb 11, 2023 6:16 PM in response to MomoDaFool

I had a similar problem with ONE specific business account. I had to work with their tech support folks and they finally recognized & fixed the issue from their end. BUT first I had to convince them it was NOT my iPhone and NOT my mobile carrier blocking their texts.

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Mar 12, 2023 7:39 PM in response to JaimzAllen

I am having the same issue and have done all of the above "fixes", still can't receive verification code and, like you, it was working just fine and suddenly it wasn't. I even went to the AT&T store and they could not help me. It makes me think that there was some kind of update that messed things up.

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iPhone 13 Won’t Receive Verification Texts? Here’s the Answer.

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