iPhone 13 Won’t Receive Verification Texts? Here’s the Answer.

My iPhone 13 Pro is receiving all text messages, even SMS. I just can’t receive the messages where they send you a “one-time” code to verify for your phone number and identity. I sat on the phone with my carrier T-Mobile and Apple for multiple days. I read a reply comment on a thread related to the same question and got my answer. Even though my messages “filter unknown senders” setting was turned off; once i turned it on and back off, the text Verification Codes was going through to my phone again!

iPhone 13 Pro, iOS 16

Posted on Dec 19, 2022 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2023 12:58 PM

My iphone 13 (v 16.4.1) also had "filter unknown senders" enabled, was fine till just today (May 18, 2023) when it suddenly stopped allowing verification texts through. I tried from my laptop, no go. Tried from different browsers, nothing. Tried initiating a phone call for the one-time-passcode, nada. Nothing was getting through. This was all for my Amazon account. I worried that my credit card was being hacked via Amazon, so I tried logging in there. One-time-passcode was initiated. Nothing to my phone. I decided to look in my message app and noticed the setting was on (I don't remember enabling it, but that doesn't mean anything, especially considering the ridiculous 16.4.1 security updates I'm STILL figuring out). I disabled it, successfully received a one time passcode from my credit card company, then re-enabled it after checking my account. I do NOT appreciate the sudden blocking of validation codes that had previously worked. I did NOT touch any settings. You are not crazy either - iPhone users are getting jerked around somehow. Communication about this would be great at alleviating frustration.

36 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Won’t Receive Verification Texts? Here’s the Answer.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.